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Privacy Policy

1. Introduction

At Clinical Glow we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products.


2. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information (e.g., name, email address, shipping and billing addresses, phone number, payment details) when you make a purchase or sign up for our newsletter.
  • Order Information (e.g., products purchased, order history, transaction details).
  • Technical Data (e.g., IP address, browser type, device information) to help improve website functionality.
  • Cookies and Tracking Data to personalize your shopping experience and analyze site performance.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including shipping and customer support.
  • To send order confirmations, updates, and promotional emails (you can opt out anytime).
  • To improve our website and services by analyzing customer behavior.
  • To prevent fraud and ensure security for online transactions.

4. How We Share Your Information

We do not sell or trade your personal information. However, we may share your data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal) to securely process transactions.
  • Shipping carriers to deliver your order.
  • Marketing platforms (e.g., email services like Klaviyo) to send promotions and updates.
  • Analytics providers (e.g., Google Analytics) to track website performance.

All third-party services are required to protect your information and use it only as necessary for their services.


5. Your Rights & Choices

You have the right to:

  • Access, correct, or delete your personal data by contacting us.
  • Opt out of marketing emails by clicking the unsubscribe link.
  • Disable cookies through your browser settings (this may affect website functionality).

6. Data Security

We take reasonable measures to protect your information against unauthorized access, loss, or misuse. However, no online transaction is 100% secure, so we encourage you to use strong passwords and secure networks.


7. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance and user experience.
  • Track shopping behavior and preferences.
  • Offer personalized product recommendations.

You can manage your cookie preferences in your browser settings.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us: 

hey@clinicalglow.com

Your order will arrive in 3-4 working days.

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